I was just looking to buy some online classes. I haven’t bought one yet and here’s three ideas I think online course sellers should follow to get more customers:-
- Telephone courses – it’s the world-wide web, but that doesn’t necessarily mean I want to make an international telephone call for the course. If the course includes a teleconference, publish the area code(s) so I can include the cost of my calls when budgeting, please. Even better, offer a local (UK) number or Voice-Over-IP (VOIP, or internet phone) access for SIP phones, so it won’t cost me extra.
- Web classes – if a class uses its own special downloadable program (even if it’s Java), then it’s not a web class. Please make the class usable in a web browser and please publish a small test class so I can make sure my browser works before the class starts.
Are there any good online course providers out there which do all of the above?